hiyabet Terms & Conditions

Please read these Terms & Conditions carefully before using the hiyabet platform. By accessing or using any part of hiyabet, you agree to be bound by these terms.

Last Updated: June 2026  |  Effective Date: June 1, 2026  |  Governing Law: Republic of the Philippines

1. Acceptance of Terms

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," "you") and hiyabet ("hiyabet," "we," "us," "our"), the operator of the website located at hiyabet.org and all associated sub-domains, mobile interfaces, and APIs (collectively, the "Platform"). By registering an account, accessing any part of the Platform, or placing any wager or bet, you unconditionally accept and agree to be bound by these Terms in their entirety, together with the hiyabet Privacy Policy and any additional rules, guidelines, or terms applicable to specific games, promotions, or features published on the Platform from time to time.

If you do not agree to any part of these Terms, you must immediately cease all use of the hiyabet Platform and close your account. Continued use of the Platform after any amendment to these Terms constitutes acceptance of the amended Terms.

2. Eligibility & Age Requirement

Access to and use of the hiyabet Platform is subject to the following eligibility requirements, all of which must be satisfied continuously throughout your use of the Platform:

  • Age: You must be at least twenty-one (21) years of age. hiyabet strictly enforces the 21+ age requirement as mandated by the Philippine Amusement and Gaming Corporation (PAGCOR) regulations applicable to online gaming operations in the Philippines. It is unlawful for any person under 21 years of age to register, access, or use the hiyabet Platform.
  • Jurisdiction: You must be physically located in, or a citizen or permanent resident of, a jurisdiction in which participation in online gaming is lawful. You are responsible for determining whether your use of hiyabet is legal in your jurisdiction. hiyabet does not warrant the legality of its services in any jurisdiction other than those in which it is expressly licensed to operate.
  • Legal Capacity: You must have full legal capacity to enter into a binding agreement under Philippine law or the laws of your jurisdiction.
  • Not Self-Excluded: You must not be subject to any self-exclusion order, whether voluntarily imposed through the hiyabet responsible gaming tools or imposed by a regulatory authority.
  • One Account: You may hold only one (1) registered account on the hiyabet Platform. Creation of multiple accounts by the same individual constitutes a breach of these Terms.
KYC Verification: hiyabet is required under PAGCOR regulations to verify the identity and age of all registered players. You agree to provide accurate, current, and complete identification documentation when requested, including but not limited to: Philippine System Identification (PhilSys) card, passport, driver's licence, SSS ID, or UMID. Failure to complete KYC verification within the required timeframe will result in restriction or closure of your account and withholding of any pending withdrawals until verification is complete.

3. Account Registration

To use the hiyabet Platform, you must register a player account. By registering, you represent and warrant that:

  • All information provided during registration is true, accurate, current, and complete;
  • You will maintain and promptly update your account information to keep it accurate and current;
  • You are registering for personal, non-commercial use only;
  • You have not previously had an account terminated by hiyabet for breach of these Terms.

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to notify hiyabet immediately at [email protected] if you become aware of any unauthorised access to or use of your account. hiyabet shall not be liable for any loss or damage arising from your failure to maintain the security of your account credentials. We strongly recommend enabling Two-Factor Authentication (2FA) on your account.

hiyabet reserves the right to refuse registration, suspend, or close any account at its sole discretion, including where hiyabet has reason to believe that eligibility requirements are not met or that false or misleading information has been provided.

4. Deposits & Payments

All deposits and transactions on the hiyabet Platform are conducted in Philippine Peso (PHP / ₱). The following terms apply to all deposits:

  • The minimum deposit amount is ₱100, unless a specific promotion specifies otherwise;
  • Accepted deposit methods include GCash, Maya (PayMaya), QR Ph, GrabPay, BPI Online, BDO Online, Metrobank Online, InstaPay, PesoNet, and 7-Eleven CLiQQ, subject to availability and applicable limits;
  • hiyabet does not accept deposits from third parties. All deposits must originate from a payment account registered in your own name. Deposits from accounts belonging to other persons — including family members — are prohibited and may result in account suspension;
  • hiyabet reserves the right to conduct source-of-funds checks in compliance with Anti-Money Laundering Act (AMLA) requirements. You agree to cooperate with any such checks and provide supporting documentation when requested;
  • Deposits are generally credited to your hiyabet account balance in real time. hiyabet is not responsible for delays caused by third-party payment providers or banking systems.

5. Withdrawals

Withdrawals of account balances are subject to the following conditions:

  • You must have completed KYC verification before any withdrawal will be processed;
  • The minimum withdrawal amount is ₱200, unless otherwise specified;
  • Withdrawals will be processed only to a payment method registered in your own name that matches your verified hiyabet account identity. Third-party withdrawals are strictly prohibited;
  • Bonus funds are subject to wagering requirements before they become eligible for withdrawal. Failure to meet wagering requirements prior to withdrawal request may result in forfeiture of bonus funds;
  • hiyabet targets withdrawal processing within 30 minutes for verified accounts using GCash or Maya. Actual transfer times may vary depending on the receiving institution and network conditions;
  • hiyabet reserves the right to delay or withhold withdrawal processing pending completion of security, anti-fraud, or AML checks.

6. Bonuses & Promotions

hiyabet offers various bonuses, promotions, free spins, cashback offers, and loyalty rewards from time to time. The following general terms apply to all promotions:

  • Each promotion is subject to specific terms and conditions published on the Rewards page or the relevant promotional material. In the event of conflict between general terms and promotion-specific terms, the promotion-specific terms shall prevail;
  • Bonuses may only be claimed once per player, per household, per IP address, or per device unless explicitly stated otherwise;
  • All bonuses are subject to wagering requirements, minimum odds conditions, and time limits as specified in the applicable promotion terms;
  • hiyabet reserves the right to modify, suspend, or cancel any promotion at any time without prior notice;
  • Any evidence of bonus abuse — including but not limited to: creating multiple accounts, exploiting technical errors, placing opposing bets to guarantee profit regardless of outcome, or collusion — will result in forfeiture of all bonus funds and associated winnings, and may result in permanent account closure.

7. Game Rules & Fair Play

All games available on the hiyabet Platform are operated by licensed game providers and use certified Random Number Generator (RNG) software or, in the case of live casino games, physical gaming equipment subject to regulatory testing. The outcome of all games is determined by chance, and hiyabet does not guarantee any particular outcome or return.

Return-to-Player (RTP) percentages for all slot and RNG games are published by the respective game providers and may be viewed within each game's information panel. hiyabet does not manipulate game outcomes. All games are supplied under the terms of third-party game provider agreements and are independently audited.

In the event of a technical malfunction, disconnection, or any other error during gameplay that results in an incomplete game round, hiyabet's decision on the resolution of that round shall be final. Bets placed on incomplete rounds may be voided and the wagered amount returned to your account balance, at hiyabet's discretion.

8. Prohibited Activities

The following activities are strictly prohibited on the hiyabet Platform and constitute a material breach of these Terms:

  • Registering as or acting on behalf of a person under 21 years of age;
  • Providing false, inaccurate, or misleading information at any time, including during registration or KYC;
  • Using the Platform for any unlawful purpose, including money laundering, fraud, or funding of illegal activities;
  • Using automated software, bots, scripts, or artificial intelligence to interact with any part of the Platform, including game play, bet placement, or account management;
  • Exploiting software bugs, errors, or vulnerabilities in any game or platform feature. Any winnings obtained through exploitation of a known or unknown error may be voided;
  • Engaging in any form of collusion, match-fixing, or coordinated gambling strategy designed to circumvent the normal house edge;
  • Accessing the Platform from a jurisdiction where online gaming is prohibited, or using VPN, proxy, or similar tools to circumvent geographic restrictions;
  • Engaging in abusive, threatening, or harassing behaviour toward hiyabet staff or other players.

hiyabet reserves the right to void bets, confiscate winnings, suspend, and permanently close accounts found to be in breach of any of the above prohibited activities, without prior notice and without liability.

9. Responsible Gaming

hiyabet is committed to promoting responsible gaming. We provide all registered players with access to the following responsible gaming tools, accessible directly from your account settings:

  • Deposit Limits: Set daily, weekly, or monthly maximum deposit limits;
  • Session Time Limits: Set maximum session durations after which you will be automatically logged out;
  • Cool-Off Period: Temporarily suspend your account for a period of your choosing (24 hours to 6 weeks);
  • Self-Exclusion: Permanently or for a defined minimum period of six (6) months, exclude yourself from the Platform. Self-exclusion requests are irrevocable for the chosen exclusion period.

If you believe you may have a gambling problem, we encourage you to use these tools immediately and seek assistance. hiyabet strictly enforces the 21+ age restriction and will take all reasonable steps to prevent underage gambling. For responsible gaming support and resources, visit our Responsible Gaming page.

10. Intellectual Property

All content on the hiyabet Platform — including but not limited to text, graphics, logos, icons, images, audio clips, game software, and the overall look and feel of the Platform — is the intellectual property of hiyabet or its licensors and is protected by applicable Philippine intellectual property laws and international copyright treaties. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform solely for your personal, non-commercial gaming activity. You may not reproduce, distribute, modify, create derivative works from, or commercially exploit any part of the Platform or its content without the prior written consent of hiyabet.

11. Limitation of Liability

To the maximum extent permitted by applicable law, hiyabet, its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to: loss of winnings, loss of data, loss of goodwill, or loss of profits, even if hiyabet has been advised of the possibility of such damages.

hiyabet's total aggregate liability to you for any claim arising out of or relating to these Terms or your use of the Platform shall not exceed the total amount deposited by you in the twelve (12) months preceding the event giving rise to the claim.

The Platform is provided on an "as is" and "as available" basis. hiyabet makes no warranties, express or implied, regarding the availability, accuracy, completeness, reliability, or suitability of the Platform for any particular purpose.

12. Account Suspension & Termination

hiyabet reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, including in the following circumstances:

  • Breach of any provision of these Terms;
  • Failure to complete KYC verification within the required timeframe;
  • Reasonable suspicion of fraud, money laundering, or other illegal activity;
  • Receipt of a self-exclusion request from the account holder;
  • Regulatory direction or legal requirement.

Upon account closure for legitimate reasons not attributable to player breach, hiyabet will return the verified balance (minus any bonus funds subject to incomplete wagering requirements) to the player via their last verified withdrawal method. Account closure for breach of these Terms may result in forfeiture of all funds held in the account.

13. Privacy & Data Protection

hiyabet collects, processes, and stores personal data in accordance with the hiyabet Privacy Policy and applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173). By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy. Please review the Privacy Policy for full details of how hiyabet handles your personal information.

14. Amendments to These Terms

hiyabet reserves the right to amend, update, or replace these Terms at any time. When material changes are made, hiyabet will provide notice by posting the updated Terms on this page with a revised "Last Updated" date, and may also notify registered players via email or in-platform notification. Your continued use of the Platform after the effective date of any amended Terms constitutes your acceptance of those changes. If you do not agree to amended Terms, you must close your account before the effective date of the changes.

15. Governing Law & Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Republic of the Philippines. The parties submit to the exclusive jurisdiction of the courts of the Republic of the Philippines for resolution of any dispute that cannot be resolved through hiyabet's internal complaints process.

Before initiating formal legal proceedings, players are required to contact hiyabet's customer support at [email protected] and allow hiyabet a reasonable period of not less than thirty (30) days to resolve the complaint through its internal process. hiyabet is also subject to PAGCOR's dispute resolution procedures as the applicable regulatory authority.

16. Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact hiyabet through the following channel:

Email: [email protected]
Response Time: hiyabet aims to respond to all written enquiries within 1–3 business days.
Language: English (Filipino-English is welcome).

For regulatory matters, hiyabet is regulated by the Philippine Amusement and Gaming Corporation (PAGCOR).

Key Commitments to hiyabet Players

PAGCOR Licensed Operation

hiyabet operates under a valid PAGCOR license. Every player transaction, game outcome, and payout happens within a regulated, audited framework — not an offshore grey market. Your protection under Philippine law applies on hiyabet.

Fair & Certified Games

All hiyabet games use certified RNG software or regulated physical equipment for live games. Game providers are independently audited. Published RTPs are accurate. hiyabet does not manipulate game outcomes.

Player Data Protection

hiyabet handles all personal data in compliance with the Philippines' Data Privacy Act of 2012. Your KYC documents are stored securely and never shared with third parties except as required by PAGCOR or Philippine law.

Transparent Bonus Terms

All hiyabet bonus terms are published in plain English. Wagering requirements, time limits, and eligible games are stated clearly. No hidden conditions. Players know exactly what they're agreeing to before claiming any promotion.

Responsible Gaming Tools

Deposit limits, session timers, cool-off periods, and self-exclusion are all built into every hiyabet account and accessible without requiring a support request. Player welfare is part of how hiyabet is built, not an afterthought.

24/7 Player Support

hiyabet support operates 24/7, including Philippine public holidays. Disputes, account issues, and payment questions are handled by support staff who understand the Philippine banking and e-wallet ecosystem — GCash, Maya, BPI, BDO included.

Play Safely on hiyabet

Now that you've reviewed the Terms & Conditions, you know exactly how hiyabet works and what to expect. Log in to your account or visit the hiyabet Casino to start playing — legally, fairly, and responsibly. Must be 21+ to play.

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